Strategic finance and procurement with Coupa

Project overview and objectives

Syska Hennessy Group, a global engineering firm, embarked on a digital transformation journey, hoping to modernize its Source-to-Pay (S2P) processes. Their legacy systems were fragmented, leading to delays in supplier payments, inconsistent workflows, and data discrepancies. Without a unified platform, they struggled to manage spend effectively and maintain compliance. But they had the right mindset—thinking long-term, they wanted to improve scalability while empowering their team to stay strategic with data-backed insights.

What we did

After identifying control gaps and inefficiencies in their procurement and payment processes, we focused on holistic change—tailoring engagement across each end-user base. Coupa was the final piece that brought it all together, centralizing S2P processes and integrating with their ERP. After the initial implementation, we even provided post-implementation support through ClearsultingPlus for Coupa.

​Impact

Now, they’re celebrating greater efficiency—with results like:

  • 100% electronic purchase order rate
  • 24% increase in electronic invoices within one month of go-live
  • 73% on-contract rate by order amount
  • Standardized workflows across 100% of procurement and expense management activities

Read the case study

Project detail

Category
Source-to-pay
Alliances
Coupa
Industry
Engineering

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