Strategic finance and procurement with Coupa
Project overview and objectives
Syska Hennessy Group, a global engineering firm, embarked on a digital transformation journey, hoping to modernize its Source-to-Pay (S2P) processes. Their legacy systems were fragmented, leading to delays in supplier payments, inconsistent workflows, and data discrepancies. Without a unified platform, they struggled to manage spend effectively and maintain compliance. But they had the right mindset—thinking long-term, they wanted to improve scalability while empowering their team to stay strategic with data-backed insights.
What we did
After identifying control gaps and inefficiencies in their procurement and payment processes, we focused on holistic change—tailoring engagement across each end-user base. Coupa was the final piece that brought it all together, centralizing S2P processes and integrating with their ERP. After the initial implementation, we even provided post-implementation support through ClearsultingPlus for Coupa.
Impact
Now, they’re celebrating greater efficiency—with results like:
- 100% electronic purchase order rate
- 24% increase in electronic invoices within one month of go-live
- 73% on-contract rate by order amount
- Standardized workflows across 100% of procurement and expense management activities