Bridging the ERP value gap: A new model for lasting results
Enterprise Resource Planning (ERP) systems promise efficiency, visibility, and control. Yet most organizations still struggle to capture that value. Despite billions spent each year on modern platforms, more than 70 percent of ERP initiatives fail to fully meet their business-case goals (Gartner 2024). Why? Because many programs focus on the system—not the business.
Successful ERP transformation requires aligning people, process, and technology to drive measurable value long after go-live. The ERP value gap is the difference between what an ERP program promises and what it delivers.
In this whitepaper, we explore where programs go wrong, how to avoid common pitfalls, and what it takes to bridge the gap between implementation and sustained business impact.