Pace® optimizes spend management process


Project overview and objectives

Pace®, a science and technology company, implemented Coupa to manage their end-to-end spend processes, electing the software for its market-leading ability to enable anticipated inorganic growth and M&A activities. Their goals?

  • Optimize system configurations
  • Improve integration accuracy
  • Streamline end-user experience
  • Enhance application governance
  • Increase P2P automation
  • Create a future-proofed solution

What we did

We helped them achieve improvements impacting their process, people, and technology.

  • Partnered to redesign their supplier management, purchasing, and accounts payable processes, aligning to leading practices and better leveraged technology
  • Developed a curated training, upskilling experience by key persona
  • Engaged end users and suppliers to ensure investment in the program’s success
  • Configured Coupa to address specific requirements, like inbound and outbound integration issues impacting downstream processes and reporting


By go-live, Pace® saw increased supplier enablement, better purchase orders, and additional automation through the implementation of solutions like CLM-S, with results like:

  • Increasing electronic invoices from 4% to 86%
  • Standardizing the contract management processes, facilitating downstream spend transactions
  • Reducing their approval cycle to < 1 day

Project detail


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